Shipping Policy
This Shipping Policy describes our shipping and delivery practices.
Processing Time
Orders are typically processed within 1-2 business days after the order is placed. However, during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Rates
Shipping rates are calculated based on the weight of the items in your order and the shipping destination. Shipping costs will be displayed at checkout before you complete your purchase.
Shipping Methods
We offer various shipping methods to accommodate your needs:
Standard Shipping: Standard shipping typically takes 3-5 business days for delivery within India.
Expedited Shipping: Expedited shipping options are available for faster delivery. Delivery times vary depending on the shipping method selected at checkout.
International Shipping
At this time, we only offer shipping within India. We do not ship internationally.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery.
Delivery Issues
If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team at info@erahealthy.com. We will work with our shipping partners to resolve any issues as quickly as possible.
Delivery Address
Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Change of Address
If you need to change your shipping address after placing an order, please contact us immediately at info@erahealthy.com or use our support page. We will do our best to accommodate your request, but please note that we cannot guarantee changes to the shipping address once an order has been processed.
Delivery Disclaimer
While we make every effort to ensure timely delivery of your order, please note that shipping times are estimates and may vary depending on factors beyond our control, such as weather conditions, holidays, or shipping carrier delays.
Contact Us
If you have any questions about our Shipping Policy, please contact us at info@erahealthy.com.